OUR POLICY

As the Managing Director of the Organisation, I am committed to the Implementation of one umbrella Quality Management System (which complies with the Recommendation of ISO 9001: 2008) for all of the Organisation.

We clearly understand the vital role played by Quality in supporting the business objective of this Organisation exemplifying the concept of “doing it right first time” in an atmosphere of honesty, integrity and trust.

We will therefore ensure that the Quality Management System, its spirit and intent is communicated, implemented, and maintained by employees throughout the Organisation leading to the ongoing benefit of all stakeholders.

The Organisation will achieve this policy through:

• Recognition as a totally reliable and consistent supplier in all our related products

• Ensuring that our operational costs are minimised through the effective application of Quality Management principles and systems

• Minimising all forms of wastage through planned systematic control of all our Activities

• Providing agreed quality and service levels, by fully undertaking our customer’s needs and requirements and having the capability to meet them

• Introducing and maintaining ongoing quality education and training for all our employees to develop individual skills and to increase Quality Awareness

• Review our Quality Objectives on an ongoing basis · Improved Communication and self discipline