OUR OBJECTIVES

• MEET DELIVERY DATES > 85%

• CUSTOMER SATISFACTION > 95%

• WARRANTY CLAIMS < 3 PER MONTH

• WARRANTY CLAIM COSTS < 0,05% OF TURNOVER

 

To Provide Products and Services to our Customers, which Conform to Agreed Requirements, Including:

 

• Product Performance, Delivery Time and Cost

• To meet Customer and Internal Requirements the First Time, Every Time

• To provide Customers with the Confidence that they will be Supplied with High Quality Products and Services Consistently

• To have a Complete Quality Related History available for each Product and Process

 

To Achieve and Maintain the aforementioned, the Organisation has Adopted a Policy of Quality Assurance.